Online MBA Graduate Program Overview

Online MBA Graduate Program Overview

In this webinar, Dr. Krissyvan Truong and Dr. Keith Roberts provide an overview of the online MBA program at University of Redlands including concentration options and the admissions process. They also answer questions directly from students. Watch this session to learn more about the program and how to get started.

Full Transcript

00:03 AZ: Hello everyone and welcome. Thank you for joining us for today's webinar, the online Master of Business Administration program at the University of Redlands. Before we get started, I'd like to cover a few housekeeping items. You are in broadcast only mode, which means you can hear us, but we can't hear you. During the webinar, feel free to type any questions that come to mind in the Q&A box at the bottom of your screen. We have reserved some time at the end of this presentation to answer all your questions. So please feel free, as any question pops into your mind, just type that into the Q&A box at the bottom of your screen. We hope you enjoy the presentation!

00:47 AZ: Here are our speakers for today's webinar. I'm Ashley Zeman, I'll be your moderator. I'm joined by Munaf, our Admissions Counselor for the program, whom I'm sure many of you have already spoken with. We're also joined by Dr. Krissyvan Truong, who is the Associate Dean of Administration for the School of Business here at the University of Redlands, and also Dr. Keith Roberts who is the Associate Dean of Academics for the School of Business. Dr. Truong has worked in higher education for 18 years in both academic affairs and student affairs. She has served in various leadership positions in the areas of research, academic advising, student activities and academic and professional programs, at both private and public universities. Dr. Truong's published work focuses on student's academic achievement and professional development of faculty. She completed her bachelor's degree in Political Science from the University of California, Berkeley, her Master's in International Education Development from Columbia University and her doctoral degree in education from Claremont Graduate University. Dr. Truong enjoys working with students and seeks innovative ways to improve university administration and provide resources in supporting students on their academic journey.

02:10 AZ: Now a little bit about Dr. Keith Roberts. He is the Association Dean of Academics at the University of Redlands School of Business. He has received the Excellence in Teaching Award, and the Presidential Award for Outstanding Service to the University of Redlands. He holds a BBA and JD degrees from the University of Oklahoma and also a Master of Science in Information Technology degree from the University of Redlands, and an LLM degree from the National Law Center at George Washington University. He is a member of both the Oklahoma Bar Association and the California Bar Association. He has taught at the University of Redlands School of Business for 25 years in the subjects of Ethics, Business Law and Technology. He has also practiced law professionally for 22 years. Thank you for joining us.

03:03 AZ: Here's a quick look at our agenda for today. We'll talk about the University of Redlands and the School of Business. Then we'll provide you with an overview of the online MBA program and its concentration options. Then we'll talk through the admissions process and next steps. Finally, we'll leave time for any questions you may have. And friendly reminder that you can type any questions that come to mind throughout this presentation in the Q&A box at the bottom of your screens. Dr. Truong, I'll turn it over to you now to tell us more about University of Redlands and the School of Business.

03:40 KT: Alright Ashley, thank you. Thank you everyone for joining us today on this live webinar. I'm going to talk to you a little bit about the University and what the University has to offer. So, for the University of Redlands we're located in Southern California, sunny Southern California, about an hour away from Los Angeles. The university was founded in 1907, so over a 110 years ago. The university comprises of 50+ degree programs of study, which includes an undergrad and grad program. And encompassed within the university are two grad professional schools, the School of Business and the School of Education, and it also include the School of Continuing Studies.

04:26 KT: The programs are steeped in the tradition of liberal arts education. We have more than 60,000 alumni from the University, and also the university is one of the top 30% of American top colleges according to Forbes. The university is also ranked in top 7% for four-year colleges for alumni earning above expectation; that is salary earning according to the economist. The university is also top 30 for best master's program university for the public good, according to Washington Monthly. And also, according to pay scale, the university is top 25% best university for salary potential.

05:13 KT: As a university, we are also credited by the Western Association of Schools and Colleges known as WASC. More a little bit about the School of Business. The Redlands School of Business has provided business education for more than 30,000 professionals for more than 40 years. And we have five degree programs of study, including which is our MBA programs encompassing an online program. There are seven campus locations that is... They're all in Southern California. We are also accredited not only by WASC, but by Accreditation Council for Business Schools and Programs, our acronym for it ACBSP. Our program offers a two-week study of broad programs and global consultancy opportunity for students who can attend three Saturday sessions in person on the Redland campus.

06:11 KT: So, a little bit more about the online MBA program overview. The program can be completed within 36 to 48 credit hours. It is an eight-week course module with six starts per year. There are foundational business courses, which are three courses and 12 credit unit. Each course is four credit units. You have the general business knowledge, which consists of four courses, which is 16 credit units. There’re also concentrations, that's part of your program, and those are four courses, which is 16 credit units. And then you have a capstone, which is four credit hours, and your capstone can also be completed by doing a study abroad, so that could also be covered. So, the program, it's all 100% online, and the program could be done and accelerated as quickly as 18 months, or you can complete the program in 24 months. There are four concentration tracks. You can consider a general business concentration, or finance, or marketing, or location analytics. We'll talk a little bit about location analytics a little bit later on. The program is designed for working professionals, so that you can take this course anywhere to be online.

07:53 KT: So, what's the online experience? So, the learning is really done as a virtual learning environment and facilitates you're learning as you interact with faculty and students. The learning management systems that we do use incorporating the learning through MOODLE. Many of you will also be familiar with something along the line of Blackboard, but this is a user-friendly system, and so, we use MOODLE to facilitate the learning. You complete the degree from the comfort of your own home, or anywhere you might be, whether you're working, that's sort of accommodating to your schedule. So, there is no set login times. You can do this at your own pace. You apply the content and skill you learn in the course to your area business as I've identified the four concentration areas that you can select from. You also have an opportunity to really receive a one-on-one attention from faculty members, as well as consistent communication with your personal student success coach, which is an added piece for you to be able to seek advising when you need it, as a sort of a personalized educational experience that you'll getting through the program. In that case, turn it back to Ashley.

09:11 AZ: Yes, thank you, Dr. Truong. Now, Dr. Roberts is going to take us through the online MBA program curriculum and concentration options.

09:19 KR: Thanks Ashley, and welcome everyone who's listening to us today. So as Krissy was just mentioning a few moments ago, we have basically two versions of the MBA. If you have an undergraduate degree in business, then you can complete the program in nine courses or 18 months. If you do not have an undergraduate degree in business, then you complete the MBA in 12 courses over two years. So, what we're looking at the slide right now talking about the foundational business knowledge is, these are the three courses for students who come into our MBA program without the undergraduate degree in business. We obviously have students from a variety of backgrounds in the MBA program, and so if you don't have the business degree background, then we want to have you start with accounting and finance, data-driven decision-making, which is a fancy name for a statistics course, and an introduction to managerial economics. These are all courses that you would have taken in your undergraduate degree in business and provide really the foundation for moving into the MBA program. So again, these three courses would be skipped, so to speak, if you have the undergraduate degree in business.

10:47 KR: Moving to the next slide. General business knowledge. These are the courses that everyone in the MBA program is going to take. The first course is Business Ethics in Society. It's going to look at us things as the ethical, legal and social environment of business and its impact on decision-making, of course. Ethics is extremely important in this day and age. 10, 15 years ago, ethics wasn’t a major topic in business schools, but it certainly is a requirement now. So, we'd be looking at the ethical, legal and social environment of business. The next course there is management and organizational behavior. We're going to be looking at managing individual performance, team and group dynamics, leadership and also touching on HR management. The third course there is information and knowledge management. This is an IT course, Information Systems course. We're going to be looking at the strategic role of information systems and how that fits into business and business decision-making. And then finally on this slide, analytics for managerial decision-making, how analytics play in decision-making. Analytics is becoming increasingly more important in degree programs, especially in the MBA, and so we're going to be touching on analytics.

12:20 KR: Now, let's move to one of the concentrations. Now, I think most people know that the MBA is a general business degree. Many students would prefer to just get exposure to the general courses in the MBA program without going into a specific concentration. So, what we're calling the general business concentration is for those students who have decided not to focus on a specific concentration, which in this case would be finance, marketing and location analytics courses, which we'll be talking about in a few moments. So, if you elect what we're calling the general business concentration, one of the courses is the global environment of business. There you're going to be looking at how the geo-political and economic factors impact business. Managerial finance, we'll be looking at the financial tools used in analyzing and developing strategies for business decisions. Marketing management, crucial aspects of marketing, and with an emphasis on customers in this particular course. And then finally, in the general business concentration we're going to be looking at HR management; HR and the personal functions and personnel functions in business organizations.

13:49 KR: The next slide is the finance concentration. This is very popular with many of our students selecting the finance concentration. It provides training in corporate finance and international financial management skills, certainly that are essential to the success of nearly any organization. And we've got, if you're a career motivated MBA graduate, you can pursue a wide range of job opportunities in financial institutions, in financial markets and we've listed some there that would be appropriate based on the finance concentration, anything from commercial banks and investment banking, mutual fund companies down to insurance companies, health insurance firms, things of that nature. So, if you select the finance concentration, the four courses in that are, financial markets and institutions. There you're going to be looking at money, capital markets and other financial institutions. With managerial finance, I covered that a couple of seconds ago. That's going to provide you the financial tools used in analyzing and developing strategy for business decisions. Global finance; finance in the global arena. What are the strategies? What are the risks involved in finance in the global environment?

15:15 KR: And finally, the fourth course in the finance concentration is the investment theory and analysis. You're going to be looking at investments and portfolio analysis in that course. The next concentration is the marketing concentration, which also was quite popular with our students. Marketing is certainly a cross-functional area, is absolutely essential in today's competitive environment. You're going to be getting the in-depth disciplinary knowledge, concepts, theories, tools, cases, regarding marketing. Students will approach the subject from both a theoretical as well as, what is very important from our perspective, a practical perspective that will allow them to make strategic decisions. Having the theory is wonderful, but what our students really appreciate is the practical aspects that in essence they can learn one week in their course and the very next week apply it in their businesses. The marketing concentration can provide a variety of career options, and I've listed those for you there, from marketing director to account executive to database researcher, analyst of consumer behavior.

16:37 KR: Specifically, in the courses that you're going to be taking, the marketing management course, which is your basic marketing course for the MBA program, you're going to be looking at crucial aspects of marketing and an emphasis on the customer and marketing mix. Global marketing and application of marketing concepts to the demands of the global marketplace. Of course, we all know all business is global business in these days. Marketing analytics and examination of strategic planning process with an emphasis on decisions driven by analytics, extremely important. And then finally, in this concentration, the marketing strategy, which really integrates the marketing and all of the other functional areas within the firm. And our fourth concentration, if you will, is called different things in different places. It could be GIS or geographic information systems. We are calling it location analytics concentration. I don't know how many of those listening today are really that familiar with location analytics or GIS, but we've given you some information here that the global geospatial industry is experiencing a 15 to 20% annual growth, and we don't see any reason, that's going to slow down.

18:07 KR: In 2016, almost 60% of the surveyed enterprises indicated they have either implemented or are expanding location analytics. 80% of all organizational data has a location component, and certainly a knowledge of where things are located is providing immense strategic advantage to organizations nowadays. In the US public sector, almost every city, county, state, police and fire department as well as many federal agencies, add geographic information systems departments.

18:50 KR: So why... So, moving to the next slide. Why would you want to choose a location analytics concentration at Redlands? Well, first of all, no other MBA program has a concentration in location and analytics. We are uniquely located, if you will, in Redlands, California, where Esri is the world's leading geospatial technology solutions company is located, and we have a very close relationship with Esri. So, we're exposed to best in class location analytics software. The coursework is designed to prepare students to apply spatial thinking and location analytics to solve business problems, which course is a key skill desired from MBA graduates. A little information on, well, what kind of positions might that encompass if you should choose a location analytics concentration? I've got several examples of major companies that have really embraced spatial technology. Wells Fargo for example, has created a Vice President of Spatial Intelligence and Analytics. Travelers Insurance has created a Director of Geospatial Capabilities. Walmart has a Director of Spatial Strategy and Real Estate. FedEx has a Manager of Enterprise GIS at the world's leading logistics company, and the list goes on and on.

20:37 KR: So, what are the courses that we're going to actually be looking at in location analytics? Well, the first one is an introduction to location analytics and marketing. You're going to be looking at the fundamentals of the analytics, and you're going to move to marketing applications of geographic information systems and how to enhance the customer value. The next course is Spatial analysis of global business. Again, all of our concentrations have a global aspect, and this is spatial analysis of country characteristics, which if you're doing any kind of business overseas in our global environment, is absolutely critical. The next course is Location analytics and decision-making, locations and analytics project planning, development implementation in business, how that works in business. And then, the last course in the concentration is managing and leading contemporary spatial business, and there we're going to be looking at management and leadership aspects of the contemporary spatial business enterprise.

21:43 KR: So again, I'm sure if not everyone listening today is that familiar with location analytics, or geographic information systems, but that we are unique in the fact that we offer it as a concentration in the MBA and nobody really else does, and it's pursuant to our very valuable partnership with Esri, that is the global leader in Geographic Information Systems. So, with that, I think I'll turn it back over to Ashley.

22:15 AZ: Yes, thank you, Dr. Roberts, so much great information there. So, just friendly reminder to everybody. If any questions have come to mind, based on all of that information that we just covered on all the various concentration options, please just type any questions into your Q&A box at the bottom of your screen. We have a few more slides and then we'll go into the Q&A session. And with that, I will let Dr. Truing tell us more about the Redlands 21st century business skills.

22:47 KT: Alright, great, thank you, Ashley. So, one of the things I want to highlight here is our 21st century business skills. And what does that mean? So, these are 10 critical 21st century business skills that the school... That's the cornerstone of our academic learning. Our programs, our courses both are on an academic and co-curriculum activity are really to build on these competency skills. Our goal is to prepare our students to be competitive in the job market and acquire these skills as they complete our program. So, we have the skills of... The 21st century business skills include the ability to be integrative. That is to be able to look and problem solve in an integrative way, to be analytical, being able to think critically, problem solving solutions. Be able to be digital, that is we are in a technology environment, so the ability to use data, being able to analyze perspective in a digital way would be a skillset that we want to build and develop our students. Spatial, as Keith mentioned, the ability to think through in terms of locations, geography, global in terms of thinking worldly. Just in terms of, how do you use the skills, you think about business problem solving in a global manner.

24:15 KT: Ethical. Learning the skills and tools to have and make ethical decision-making in terms of business and organization, and group ability and skills to collaborate with teams, with people across multiple functions in terms of space and environment. Persuasive. To be able to bring people in and make decision-making in a persuasive manner. Environmental. Thinking about the environment, in terms of making decisions considering those aspects. And societal. Being able to think through in terms of problem solving, in terms of societal matters, things of that sort. So, one of the things that we do is to really cultivate our students to be able to develop these 10 critical 21st century business skills, and these are done in various ways as have been alluded through our various courses in the academic realm, study abroad, our capstones, our consultancy, as well as co-curricular activities that engage students, in terms of developing these various skillsets. And these are really the cornerstone of the school's academic program, both in terms of the academic component as well as the co-curricular components. And so, that's what you'll get when you become our student and the knowledge and the skills that you will acquire and gain from our program. Okay, so I'll turn it back to Ashley.

25:50 AZ: Yes, thank you so much. So, I'm going to ask Munaf now to just walk us through the admissions process, what the next steps are for students that are interested in getting started. And I did just want to mention Munaf, he's just a great person to talk to because he's someone that has actually earned his MBA online. So, if you have any worries about an online learning environment or maybe you've never taken a class online, he's a great person to talk to about that as well.

26:18 MB: Great. Well, thank you Ashley. And good afternoon everyone. So yeah, we just want to let you know what the application process is and the requirements basically. I'm going to try and cover a few of those things. So, we try to keep our admissions processes, as a whole, pretty simple here. So, as you can see from the slide, in order to apply we just need a few things from you. Obviously, the first thing we want you to do is to submit an online application, that normally on average takes about 15 to 20 minutes. You just go on application site, and I'll let you know what we do normally after we speak to our prospective students. We'll even send you an email with a checklist that has the link to apply, and you would go and create an account, typically using your email, create a password and it takes a 15-20 minutes to submit that application.

27:10 MB: Now, in addition to that, we're also going to require your up to date resume, and an essay. Now the essay needs to be approximately 500 words, and we'll be more than happy to provide you with some brief guidelines on what to write about the essay. In fact, I can even let you know that the typical things we want to see in the essay from you is, not so much about yourself, because that's something we would be able to ascertain from your resume, as well as your application form. But really, you want to talk more about your goals, the reasons why you want to do the MBA and how you feel the MBA is going to help you achieve those goals. In addition to that, we'll also require official transcripts.

27:55 MB: Now, on the transcripts a couple of things. Redlands is very strict about official transcripts. We can only have transcripts from institutions, basically; so, where you graduated from. Now, we do not require all your transcripts, like previous colleges you may have attended. We just need the appropriate transcripts from where you graduated with your undergrad degree, and then of course the transcripts that can also confirm that you do have the degree, and that also ties in with our requirements. Our main requirement for this program is a confirmed baccalaureate or a bachelor’s degree, and it also needs to be from a regionally accredited university. Now, we do not have any GMAT requirements. We do not have any GIU requirements, as far as GPA is concerned, we don't have a specific GPA requirement, but I always tell my candidates that if you have a GPA of 3.0 or above, it's much more desirable. Now, what if you have a GPA not quite 3.0 if it's a little bit below or even considerably below? I'm not going to discourage you, I'm still going to recommend and encourage you to apply basically because other factors, like your essay and your resume will be taken into consideration.

29:21 MB: In fact, sometimes what we may ask you to do if your GPA is considerably below 3.0 is to perhaps, get maybe two letters of recommendation and maybe... Maybe we may even ask you to do what we call a "GPA petition essay" this is where you... It's going to give you an opportunity to perhaps explain any personal circumstances or extenuating second circumstances that perhaps did not allow you to do as well. As you could have done. And then that's something that our review committee would be able to look at. Overall my job and I also with my other colleagues basically we are pretty much dedicated to this online program actually, so you can always contact myself, and one of my colleagues his name is Jordan Max. He can be reached at 909-341-6418.

30:13 MB: You can also reach me directly at 909-341-6409, and we'll be very very happy to help you. And one final thing, I just like to emphasize is that we do place a lot of emphasis on a brief interview. Again, I don't want you guys to get overwhelmed. It's pretty much just a simple conversation we want to have. We want to learn a little bit about your background, your academic background, your professional background anything, we could do to help you better manage your time, and in that way, you can have a lot of your questions answered through the conversation, basically. And followed by the conversation, if you guys decide to apply, we will send you what we call an MBA checklist email that tells you exactly what to do. Basically, and you also that, email also has details and links to certain Scholarships that you could look into plus also the links to financial aid also, call it everything.

31:20 AZ: Okay, great, and with that, we will move into our Q&A session and so we will have about the next 15 minutes or so to answer any questions that you have. So again, you can type those into the Q&A box at the bottom of your screen now and we will have all... We have everyone on the line here to help you, and if after today, you still feel that you have questions you can always give Munaf or Floyd a call, set up an appointment with them and they can help you individually as well. So, our first question is, "Is the MBA concentration in location analytics also available as an on-campus course?" Keith, would you like to answer that one?

32:06 KR: The answer to that is yes, we have both the online MBA and what you refer to as an on-ground MBA, and so location analytics. Could either be taken online fully online or could also be taken on ground in a classroom?

32:23 AZ: Okay, great. And our next question is, "How much time should I expect to devote to the program each week?" Keith do you think you could speak to that one as well?

32:35 KR: Yes, that's a great question and we get that a lot, and when we design our courses, and when we designed the syllabi for our courses, the expectation is that for a graduate course, such as the MBA a student on average would probably spend about 18 hours preparing for that course, each week that could be reading chapters it could be preparing for an exam, writing papers, what have you. But on average about 18 hours each week to prepare.

33:14 AZ: Okay, great, thank you. Next question is, "How long does it take to get a decision once you apply to the program?" Munaf can you answer?

33:24 MB: Yeah, sure. So once your file is complete and by file complete, what I mean is, once we have your application submitted and we have your resume and your essay and your transcripts on file, that's immediately your file goes into review basically and it takes anywhere from three to five working days before you get a decision.

33:47 AZ: Okay, so it sounds like it's a pretty quick process once they’ve submitted materials.

33:51 MB: Yes, it's very quick yes.

33:52 AZ: Okay, great. And remind us Munaf when the next start term is and what the deadline would be, for that next term.

34:02 MB: Yes, so our, our next term is of course, the summer term. We're currently in the spring term we have just actually we have three terms in a year, spring term which is going to be followed by the summer term and then the fall term, the summer term, we have a very early start in summer and so the next start, it effectively is going to be April 29 and then another start following the summer term, on June. 24.

34:29 AZ: Okay, great, and how soon should everyone try to get their materials in by then?

34:34 MB: Correct so what we normally do is we set an application deadline. This is just the online application we definitely want you to have that in and submitted about a month, prior to the fact dates in this case, it would be towards the end of March.

34:51 AZ: Okay.

34:51 MB: Like I would say even the... Maybe the first week of April.

34:54 AZ: Okay.

34:55 MB: And then we will give you another extra week after that to make sure that we have all the other requirements in basically. So, your file is complete by that time.

35:03 AZ: Okay, great. Alright, next question is, is the price for an online MBA program, the same as the on-campus MBA program?

35:15 MB: Yes, to our knowledge it’s the same. You get the same price. So pretty much if I can just go a little bit into the cost. It's actually based on for credit unit. That Dr. Truong spoke about. So generally, our unit cost is, currently stands at $847, which covers your entire tuition costs, it also covers service fees, and it also covers what we call, it's a one time, matriculation fees $150 so, that's all covered. The only thing that's not covered in that unit cost is the cost of books basically, because you will be required only for some courses you will be required to purchase or rent physical books.

36:01 AZ: Okay, okay, great, alright, here is the next question. I have a Bachelor of Arts in organizational management, which is a business degree. Will I qualify for the shortened degree program?

36:19 MB: Yeah, so it's going to be a bit difficult to tell, because unfortunately the admissions counselor would not being able to evaluate that. It would be evaluated once your file is complete by the review committee. Now, I would like to add. This is a great opportunity to let you know that yes even though typically people whose undergrad is a business major, would stand a good chance of getting those credits basically and being exempted from the three foundation courses that Dr. Roberts spoke about. However, there are other factors that the review committee you will look into also, so they are going to be looking for similar courses that you saw earlier which is what we term as the foundational courses. So, if you've done those courses as obvious you, you also... To my knowledge if you got a good GPA, decent grades then yes, chances are, you will get those credits, but otherwise, even though you may have taken those courses but if your GPA is considerably low, you may not get those credits. Other facts, I'd like to point out, and this is something we discuss over the phone all the time, is these credits... Another factor is that they also look at how when you graduated with that degree also, so typically your degree needs to be under six years, if it's a little bit more than six years, chances are you may not get those credits basically essentially give you the heads up but surely when you talk to us here, we can give you more details.

38:05 AZ: Okay, Keith or Krissy anything to add there or we get to move on to the next question?

38:13 KR: Nope I think that's good.

38:16 KT: No, I'm good.

38:18 AZ: Okay, great. Alright let's see here, next question. I graduated last year with a Bachelor’s of Science degree in Business with a concentration in HR Management from Redland. If I pursue my MBA how many classes am I allowed to forego and how long will it take for me to complete my MBA? So, I think that's pretty similar to what we were just speaking about. I'll let Munoff speak to that one.

38:50 MB: Sure, yeah, and again, I just refer to the previous comments that made you know, the previous questions like so it's very similar. Again, your degree will be evaluated GPA, the kind of classes you took will be looked at. But let me also add something else since you are an alumni of Redlands, congratulations. We always like... We like to hear that. So, one of the things, if you weren't aware, is that we do currently have what we call a [39:19] bulldog alumni scholarship available. So, if you did graduate from here and in fact even extended to our summer term also. So, let's say if you want to start an MBA here, the next start, which is April 29. You could most likely be entitled to that 25-30 flat rate, which apparently, when you put all the costs together, it can save you a lot of money basically. So, you may even want to take advantage of that.

39:52 AZ: That's great. Awesome. Okay, the next question is, how soon after I begin the program would I need to select my concentration? And can I change my concentration midway through the program?" Keith do you want to speak to this one?

40:18 KR: Yeah, essentially, you don't start your concentration courses until you're about one year into the program, that's assuming it's a two-year program. So, you've got a while to select your concentration, and we do have students obviously who select an initial concentration and then decide after they experience the course, and maybe they want to change it to a different concentration.

40:46 KR: We would want to encourage students to select sooner rather than later, so that we can plan appropriately for the courses and that sort of thing. But you do have a while after you begin the program before you actually have to make that decision.

41:04 AZ: Okay, that's great. Alright, next question, "How are students able to network in an online community versus having a traditional on-campus experience? Do students still have the chance to form relationships with other students and faculty?" Keith, maybe you can speak to this one from a faculty perspective and in terms of how you engage with your students in a virtual learning environment?

41:33 KR: The answer to that is yes, because you will be working with in some cases, communicating with, discussing, providing comments to other students, in addition to the faculty member. So, I think the networking obviously does apply there. And I think students get fairly close to each other, as they move through the program. Because in most cases you're going to be moving through your courses with the same students that you experienced in the previous courses. So yes, you will get to network, you will get to know them, and the faculty really enjoys communicating with and getting to know the students as you go through the program. So yes, you're not in a classroom environment and you're not necessarily looking at people face-to-face. But the networking still does occur.

42:32 AZ: Okay, great. And next question is, "Do online students have access to the same resources, as on-campus students? I don't know career development services, library, all of those types of tools that you offer." Krissy can you speak to that?

42:53 KT: Sure, definitely. So, the answer is yes. So yes, for students who are on online program. You have the same access as our on-ground students. You can access the library virtually, and you can log in anywhere you want, and you have access to all the resources on, as if you're on-campus.

43:12 KT: So as far as the library resources, you also have access towards the core development center, where you can also call or reach out to them virtually, email them asking for the same kind of support you would if you actually walk into the office. So those are like kind of the opportunities that are available to you as if you are here on-campus. So, you do have access to the resources that the university provides to the students. And so those are the kind of stuff that you have access to, while you are in our program as an online student.

43:44 KR: And this is key. So, let me just add a little bit to that, if I might.

43:48 AZ: Sure, sure. Please do.

43:50 KR: We, as I said... As Krissy covered in the beginning of our presentation today, we have students spread all over Southern California, from Burbank in the Northwest to San Diego in the South. And suffice it to say the vast, vast majority of our students are never located or on the main campus. But they have access to all the electronic databases, to the virtual library connections. They have access to the career and professional development office. So, the online students literally are accessing resources the same way, as the vast majority of our students do, because they also are not located on our main campus here in Redlands.

44:32 AZ: Great point Keith. Alright, great. Well thank you. That's going to conclude our question and answer session for today. So, we will wrap up. Thank you so much for joining us today. If you have any additional questions, please don't hesitate to reach out. I have included our phone number and the admissions email address below. Either Munaf or Floyd can be in touch with you on any specific questions that you have and help work with you to get your applications submitted. A recording of this session, will be emailed out to you tomorrow. So, you can reference that for future, if you want to go back and watch it again. So, thank you again, we really appreciate your participation and we look forward to working with you. Have a great day.



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